|
Click
Here to View and Print an Accident Report Form
Auto
Body Repair Consumer Bill of Rights
In Pennsylvania, you have the
absolute right to select the collision repair shop of
your choice. No insurance company, independent agent,
representative, appraiser, adjuster or staff member of
an insurance company can legally force you to or away
from any specific repair shop, require that repairs be
made by a specific repair shop or individual.
Auto Body Repair Consumer Bill of
Rights
1. SELECT THE AUTO BODY REPAIR SHOP
TO REPAIR AUTO BODY DAMAGE. AN INSURANCE COMPANY MAY NOT
REQUIRE THE REPAIRS TO BE DONE AT A SPECIFIC AUTO BODY
REPAIR SHOP.
2. AN ITEMIZED WRITTEN ESTIMATE FOR
AUTO BODY REPAIRS AND, UPON COMPLETION OF REPAIRS, A
DETAILED INVOICE. THE ESTIMATE AND THE INVOICE MUST
INCLUDE AN ITEMIZED LIST OF PARTS AND LABOR ALONG WITH
THE TOTAL PRICE FOR THE WORK PERFORMED. THE ESTIMATE AND
INVOICE MUST ALSO IDENTIFY ALL PARTS AS NEW, USED,
AFTERMARKET, RECONDITIONED, OR REBUILT.
3. BE INFORMED ABOUT COVERAGE FOR
TOWING SERVICES. UNLESS THE INSURANCE COMPANY HAS
PROVIDED AN INSURED WITH THE NAME OF A SPECIFIC TOWING
COMPANY PRIOR TO THE INSURED’S USE OF ANOTHER TOWING
COMPANY, THE INSURANCE COMPANY MUST PAY ALL REASONABLE
TOWING CHARGES OF THE TOWING COMPANY USED BY THE
INSURED.
4. BE INFORMED ABOUT THE EXTENT OF
COVERAGE, IF ANY, FOR A REPLACEMENT RENTAL VEHICLE WHILE
A DAMAGED VEHICLE IS BEING REPAIRED.
5. BE INFORMED OF WHERE TO REPORT
SUSPECTED FRAUD OR OTHER COMPLAINTS AND CONCERNS ABOUT
AUTO BODY REPAIRS.
If you have any questions about your
rights, be sure to ask one of our representatives. At
Bill McElroy's Auto Body, we are always ready to help
our customers and answer any questions.
|
